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Google’s perfect boss
I was interested to read today (Evening Standard, 21 March 2011) that the HR team at Google have been data crunching to identify the characteristics of great managers. An internal programme called Project Oxygen set out to identify the traits of engaging managers, with a view to raising the bar for …
The Engaging Manager – making the case for investment
Earlier this week I led a free Gatehouse Academy webinar exploring the notion of The Engaging Manager. Focused on the critical role of line managers in the communication/engagement mix, it was attended by in-house communicators for the UK, France, Germany, Denmark, the US, Canada, Australia and New …
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Free Engaging Manager webinar exclusively for in-house practitioners
Join us for a free Gatehouse Academy webinar on 1 February 2010 and learn how to put line managers at the heart of your internal communications To celebrate the launch of our Engaging Manager learning programme for line managers and aspiring leaders, Gatehouse Academy invites you to participate in a…
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The building blocks of a successful f2f strategy
Facilitating and improving face-to-face (f2f) communication is arguably the single most important aspect of what we do as internal communication professionals. Study after study shows that face-to-face is the communication channel most preferred by employees for certain types of information. It is t…
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Absence, stress & depression in the workplace – line managers may hold the key
A recent study from NICE, the National Institute of Health & Clinical Excellence, caught my eye. Reported on the Management Today website, it suggests that poor line management is responsible for rising levels of stress in the workplace. NICE reckons the total cost to the UK economy …
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Face-to-face tops the channel charts
The resource site www.internalcommunications.co.uk recently closed its first online poll in which it asked visitors ‘you’re only allowed one comms channel, what would it be?’ The answer, surprise surprise, was that face-to-face – backed by 52 per cent of respondents. Intranet…
Is technology reducing our reliance on line managers?
Here’s one to set the cat amongst the pigeons… US blogger Bernie Charland, a senior communication strategist at PC manufacturer Dell, has challenged one of the sacred cows of internal comms by suggesting that developments in technology – RSS, wikis, social networking, video confere…
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Struggling managers need our help
Today I stumbled upon two interesting research studies, both published this week, which look at the attitudes and behaviours of managers. They contain some mixed signals, but overall paint a depressing picture of the state of management in the UK. The first study, published by the Chartered Manageme…
Line managers back in the firing line
Line managers are back in the firing line. Research published this week by Investors in People and YouGov suggests that poor communication by managers could be the main reason for employee dissatisfaction. Communication ability was listed as the most important managerial quality by respondents, yet …