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Gatehouse Blog

The Engaging Manager – making the case for investment

Earlier this week I led a free Gatehouse Academy webinar exploring the notion of The Engaging Manager. Focused on the critical role of line managers in the communication/engagement mix, it was attended by in-house communicators for the UK, France, Germany, Denmark, the US, Canada, Australia and New …

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Lee Smith on 05/02/10

Free Engaging Manager webinar exclusively for in-house practitioners

Join us for a free Gatehouse Academy webinar on 1 February 2010 and learn how to put line managers at the heart of your internal communications To celebrate the launch of our Engaging Manager learning programme for line managers and aspiring leaders, Gatehouse Academy invites you to participate in a…

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Lee Smith on 18/12/09

The building blocks of a successful f2f strategy

Facilitating and improving face-to-face (f2f) communication is arguably the single most important aspect of what we do as internal communication professionals. Study after study shows that face-to-face is the communication channel most preferred by employees for certain types of information. It is t…

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Lee Smith on 09/12/09

MacLeod Review provides a timely reminder of the importance of employee engagement

Published today (16 July 2009), the MacLeod Review of employee engagement has recommended government support and more cooperation by UK businesses both large and small, to make sure the relationship between employees and employers is at the centre of successful business plans.  Led by David Mac…

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Lee Smith on 16/07/09

Singing the praises of corporate choirs

A few years ago Ernst & Young, the big 4 accountancy firm I used to work for, launched a corporate choir in London. It went down a storm as I remember, with employees signing up in droves to sing together in sweet harmony. Their occasional performances were also extremely popular with fellow emp…

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Lee Smith on 09/04/09

Engagement lessons from Bono

I’m a big fan of U2, the Irish rock band, so I was intrigued to see them mentioned recently on a blog all about employee engagement. Author and consultant Michael Lee Stallard published an interesting post this week on the lessons Bono and co can provide to those of us who work in employee eng…

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Lee Smith on 25/02/08

Global study highlights communication issues

The HR consultancy Towers Perrin has just published its latest Global Workforce Study and, once again, it makes interesting – and sobering – reading for internal communicators.  The survey – of more than 90,000 workers  in 18 countries – reveals that many employees …

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Lee Smith on 22/10/07

Happiness at work – the next big thing?

Happiness at work is something I’m hearing more and more about these days and it’s a subject that’s being hotly debated at the CIPD annual conference in Harrogate this week (unfortunately I couldn’t make it, but I’m keeping an eye on things from a distance).  Accor…

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Lee Smith on 19/09/07

Free McJob webcast – Fairhurst battles on

HR people don’t always impress me, but one who does is David Fairhurst, vice president of people at McDonalds.  I saw him speak at the Simply Communicate conference earlier this year, where he made a powerful case for fast food chain’s approach to engaging its 67,000 employees. I al…

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Lee Smith on 10/09/07

Fighting the engagement epidemic

In her usual cut-through-the-bullshit way, Sue Dewhurst’s latest blog post on engagement captures a view shared by many internal communicators,myself included.  She basically assets that the ‘e’ word is over-used and abused – that it has become a handy catchphrase or bus…

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Lee Smith on 21/06/07

Time for panda sex?

I’ve been catching up on a lot of reading this week (my pile of unread periodicals was getting way too big – I think I’ve been spending far too much time online!!) I discovered an article about employee engagement in April’s Management Today. You may have seen it.  It’s a solid, thoug…

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Lee Smith on 01/06/07